Resources

Explore our collection of resources on Microsoft Teams Telephony – created for anyone looking to optimize their telecom environment. Here you’ll find practical guides, in-depth blogs, and technical insights to help you set up, automate, and manage Teams solutions more effectively.

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Find all our resources here

Case Studies

See how companies optimize Microsoft Teams Telephony with Performance Metrics.
Gain insight into concrete results and solutions that reduce complexity and improve operations.

Guides

Learn step-by-step how to set up, optimize & manage Microsoft Teams Telephony. Master everything from DDI handling to queue management - and run Teams with full effeciency and independence.

Blogs

Stay up to date on the latest trends in Microsoft Teams Telephony. Here we share insights, best practices, and analyses to help companies and partners get the most out of their Teams solutions.

Optimize your telephony

Extend the functionality of Microsoft Teams with tools that give you central control of DDI numbers, queues, and user administration. Efficiency, security, and full transparency all in one place.

Why Microsoft Teams Telephony Burns Out IT Admins

Managing Microsoft Teams telephony is constant, not complex. Learn how Coherence transforms Teams telephony from daily maintenance to a scalable, strategic process.

Traceable Teams Telephony: How VoiceQ365 and DDI Manager Support Compliance and Transparency

Microsoft Teams has become the backbone of communication and collaboration for modern organizations - particularly as hybrid work, cloud...

Why Team Leaders Need Call Data - and How to Give It to Them

Struggling with blind spots in your call queues? Discover how VoiceQ365 gives team leaders real-time call data and visibility to make smarter, faster decisions - without waiting on IT.

Resources

Find all our resources here

Case Studies

Guides

Blogs

Optimize your telephony

Latest Blogs

Why Microsoft Teams Telephony Burns Out IT Admins

Traceable Teams Telephony: How VoiceQ365 and DDI Manager Support Compliance and Transparency

Why Team Leaders Need Call Data - and How to Give It to Them